TriMet, Portland, OR

Portland’s TriMet to provide hundreds of “smart city” digital signs

Connectpoint DBS13 in TriMet bus shelter

Connectpoint® has been awarded a five-year contract by Portland’s TriMet to provide hundreds of “smart city” digital signs for the agency’s fixed-route bus and light rail transit services. Connectpoint’s cloud-based management system, CPAM™, the industry’s only device agnostic, content management system, will be implemented across all new digital arrival information displays. TriMet serves over 1.5 million people, with nearly 97 million boardings in 2018.

Connectpoint’s solar-powered Digital Bus Stop® will enhance TriMet’s current static passenger information across the agency’s 85 bus lines, installed at highly-trafficked bus stops, transit centers and corridors across the city. Connectpoint’s Digital Bus Stops feature high-resolution E Ink based screens, and offer real-time departure and schedule information, as well as service alerts delivered using battery power and solar power. The viewing angle provides perfect clarity from any angle, with edge lighting for crystal clear readability, any hour of the day or night.

The digital information display project is meant to improve access to real-time transit information, help showcase TriMet’s service and help our riders.

Tyler Snyder
TriMet Manager of Customer Information

Connectpoint’s LED signage will be installed as part of TriMet’s Division Transit Project, an enhanced 15-mile high-capacity bus-system that will provide an improved connection between downtown Portland and the City of Gresham via Division Street with faster and more reliable service; and Connectpoint’s LCD digital signage will be installed along TriMet’s MAX Light Rail network that extends across 60 miles, and is the fourth-busiest light rail system in the U.S. by annual ridership, providing almost 39 million trips in 2018, according to a transit ridership report from the American Public Transportation Association. Connectpoint’s LED and LCD signage offer full-color solutions, high brightness, daylight readability as well as high image-quality resolution.

System health, power, and content across digital signage is managed by a single cloud-based content management system, Connectpoint’s CPAM (Connectpoint Asset Management), the industry’s only device agnostic, content management system, which can be accessed from any mobile device for on-the-go changes and performance visibility, and can be converted into an emergency message system.

“TriMet is recognized industry-wide for its leadership in promoting broad usage of public transit – interestingly, 82 percent of their riders have cars but instead choose TriMet to get to work, school, medical appointments, shopping, going to special events or the airport, visiting friends, etc.” commented Rick Wood, CEO, Connectpoint. “We are delighted to have been selected in a competitive bid process to contribute to TriMet’s ongoing mission to improve the experience for its customers.”

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