CHK America Spins Off Technology Division into a Separate Entity, Connectpoint®

CHK America, Inc. has spun off its digital products division into a separate entity, Connectpoint®, Inc., in response to increasing demand for the first-to-market suite of digital solar-powered products from transit agencies across the U.S.

Established in 1999, CHK America is the foremost authority in wayfinding strategies, with a team of researchers, developers, designers, and engineers dedicated to communicating complex public transportation customer information. The announcement was made today by Rick Wood, CEO and president of both CHK America, which he founded in 1999, and Connectpoint®.

With a tech start-up mindset, Rick Wood spearheaded the technology division within CHK America to address the increasing need for sustainable, real-time digital signage in the transit industry. Connectpoint’s suite of solar-powered, ePaper digital signage products broadcast real-time arrivals, alert messaging and customized campaigns. Comprised of E Ink’s ePaper digital displays, Connectpoint’s suite of products are readable even in direct sunlight, and with solar power, require no electrical infrastructure. This attribute allows the products to be deployed at bus stops, 99.9% of which have no electrical power.

“Sustainable, easy-to-read, real-time digital signage is in line with transportation agencies’ Smart Transit initiatives across the U.S. and our product range has been embraced enthusiastically by multiple agencies across the U.S.,” stated Rick Wood, CEO and president of CHK America and Connectpoint®. Real-time information helps today’s transit riders navigate their journeys on a minute-by-minute basis, resulting in a better overall customer experience that increases ridership.”

Connectpoint® Digital Bus Stop® offers ground breaking technology via solar-powered, real-time departure and schedule information as well as service alerts. These “smart city” digital signs are equipped with ePaper displays that provide crystal-clear readability any hour of the day or night. Connectpoint’s Digital Bus Stop® signs are easy to install, can be retrofitted to your existing bus stops or shelters and managed remotely via our content management system, CPAM.

Connectpoint® Asset Management (CPAM) is a device agnostic system that can manage all your digital signage and integrates seamlessly with GTFS RT or GTFS. With CPAM you can provide real-time arrivals and alerts as well as additional service information such as maps, schedules, advertising all from your desktop, laptop or mobile device.

Solar-powered Connectpoint® SmartStop® features two 13” Digital Bus Stops at the top of the pylon, each can be placed on opposing sides. It also contains a 10” high visibility interactive tablet which distills complex route information into wayfinding messages that users can easily read and understand. The SmartStop® integrates with tracking and location systems, scheduling systems and other agency information systems allowing agencies to provide more comprehensive information to their customers, including a custom route planning feature that is available to passengers by simply entering their destination. Texting and email options are also included for easy transfer to a mobile device.

The web-enabled Connectpoint® Interactive Touchscreen Kiosk has a digital, dual-monitor, solution tool that integrates with tracking and location systems, scheduling systems and other agency information systems allowing agencies to provide comprehensive information to their customers. Touchscreen technology in the Connectpoint® Interactive Touchscreen Kiosks with its 55” monitors allow for intuitive interaction with the information to explore transit options and to create specific routes, including an overview of the entire route, next departure times for every stop in the system as well as detailed local mapping for each stop. In addition, the 32” top monitor provides the agency a space to deploy agency messages or advertising campaigns.

The kiosks also provide trip-planning tools that include detailed travel directions for public transportation, cars, bicycling and walking. Texting and email options are also included for easy transfer to a mobile device.

A suite of Connectpoint® products can found in cities such as New York City, San Antonio, Pittsburgh, Detroit, Boston, to name a few.

Connectpoint® is led by:

  • Chuck Menzel, CTO
  • Jennifer Evans, Director of Operations

CHK America, Inc. is led by:

  • Rob Deacon, Production Manager

About Connectpoint®, Inc.

Connectpoint® suite of products offer advanced solar and battery-powered, ePaper, real-time digital signage for “smart transit” and “smart city” applications efficiently accelerating transit needs and enabling a true mobility system. Connectpoint® products do not require electrical infrastructure and addresses the issues of cost efficiency and reliability for real-time departure information. Connectpoint’s Digital Bus Stop®, SmartStop® and Interactive Kiosk high-resolution imagery broadcasts real-time arrival/departures, service change updates, rider alerts, ad campaigns in addition to interactive trip planning. Weatherized and wireless, Connectpoint® Digital Signage, is easily deployed on existing bus stop poles and bus shelters within 30 minutes. Our content management system CPAM (Connectpoint Asset Management) integrates all legacy systems into one content portal. Connectpoint has powered hundreds of transit agencies across 12 states. For more information, visit

About CHK America, Inc.

Established in 1999 as a subsidiary of The Cook Hammond & Kell Group, one of the largest independent wayfinding design companies in the world, CHK America, under the leadership of CEO Rick Wood, has become synonymous with the highest caliber customer information solutions for today’s evolving public transportation industry. The same pioneering research also yielded the company’s 8 Second Rule, setting the industry’s standard for communicating complex public transit information to customers quickly and efficiently. In brief, the 8 Second Rule validated customers’ frustrations with any travel information service that takes longer than eight seconds to convey pertinent information.

Crediting its success to the superior talents and experience of the CHK America team as much as to its innovative research and pioneering customer wayfinding solutions, CHK America products currently engage over 2 billion people throughout the United States, fully 20% of America’s public transportation customers. Between customized information design and multi-modal transit agencies in the U.S., from WMATA in Washington, DC, the RTA, CTA in Chicago IL and Capital Metro in Austin, TX to the MTA in Los Angeles, CA. For more information, visit

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